Important notes:
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We strongly recommend the purchase of travel insurance (covering emergency medical evacuation) for trips to Vietnam.
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Reservations during peak times (Christmas, New Year, Vietnamese Lunar New Year, National Holidays) may be subject to supplementary charges.
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Rooms at hotels are available only from 14.00 on arrival day till 12.00 on departure date. A supplement will be added if early check-in or late check-out is desired.
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Please note that all the above services & tours have yet to be booked, they are proposed for your information only and we will not make any reservations before we receive your confirmation to do so.
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If one or some proposed service(s) is (are) not available at the moment of booking, we will try to find other possibilities/options or other similar service(s) in order to avoid changes to the program.
Visa:
You will require a visa to enter Vietnam. Your consultant will be happy to advise you on visa requirements.
Passport:
Please ensure that you have a valid passport with at least 6 months validity remaining after your return date. You will also need at least one blank page for each of the countries you are visiting.
Booking Procedure:
Only once you are completely happy with any holiday itinerary we create for you will we ask for a payment. In order that we can secure availability for your booking we would typically require a deposit of 30%.
Money Exchange:
Unofficially however, US currency (US$) runs the country and is the currency you should bring, mostly in cash - notes should be 2006 series onwards. Clean bills in small denominations are most useful. Torn, dirty or old notes, as well as the $2US note will be refused in most businesses.
The official currency of Vietnam is Dong (VND).
Some establishments will accept US currency (USD), but usually only for large purchases and in some restaurants and hotels that cater to tourists. It's not possible to exchange Vietnamese Dong outside the country, so convert or spend all your Dong before leaving.
The most convenient and cheapest way to obtain local currency in is via an Automated Teller Machine (ATM). ATMs are now available in most towns and visa cash advances are available in major banks. The use of credit cards is restricted, mainly to major hotels. Foreign currency notes that are old, torn or faded can be very difficult to exchange; clean bills in small denominations are most useful. Traveller's cheques are unacceptable to change.
Tipping:
If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Asia destinations. Although can be difficult to source we advise you to carry small notes of local currency each day to make tipping easier. Please note we recommend that any tips are given directly to the intended recipient by a member of your group as our group leaders are prohibited from collecting cash for tips.
The following amounts are per person suggestions based on local considerations and feedback from our past travelers:
Restaurants: Local markets and basic restaurants - round your bill up to the nearest US$1. More up-market restaurants we suggest 10% to 15% of your bill.
Local guides: Throughout your trip you may at times have a local guide in addition to your tour leader. We suggest US$2-US$3 per day for local guides.
Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, however, we suggest US$1-US$2 per day for drivers.
Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult.
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