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U Sapa hotel

U Sapa hotel

No 8, Cau May, Sapa Town, Sapa District, Lao Cai Province, Vietnam
Hotel rooms: 57 rooms| Review Score: 0.0 of 12 reviews - Excellent
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EARLY BIRD DISCOUNT 2016 »
U Sapa hotel is located in the heart of the city close to the city center park and is well suited for domestic and international leisure travelers wishing to experience Sapa’s lifestyle and natural beauty. The architecture and interior of U Sapa hotel are designed in a beautiful French Colonial style with an indigenous twist combined with services that are delivered in U’s special way . All 57 rooms and suites consisting of 39 superior rooms, 9 deluxe rooms and 9 one bedroom suites are available in both King and twin configurations. There are also connecting rooms for families.
Superior
Superior
Room Size: 30 m2
Bed Size:

The 30 sqm Superior rooms at U Sapa offer deluxe amenities including bathrobes, slippers, hair dryer, coffee/tea making facilities, mini-bar, individually controlled air/heater, IDD telephone, LCD television with satellite feed and deluxe channels, Wi-Fi internet access in room and safety box.

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Deluxe
Deluxe
Room Size: 35 m2
Bed Size:

Covering an area of 35 sqm, Deluxe rooms at U Sapa offer deluxe amenities including bathrobes, slippers, hair dryer, coffee/tea making facilities, mini-bar, individually controlled air/heater, IDD telephone, LCD television with satellite feed and deluxe channels, Wi-Fi internet access in room and safety box.

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Suite
Suite
Room Size: 50 m2
Bed Size:

The Suite rooms comprise an area of 50 sqm/each. All rooms offer luxury living space with deluxe amenities including bathrobes, slippers, hair dryer, coffee/tea making facilities, mini-bar, individually controlled air/heater, IDD telephone, LCD television with satellite feed and deluxe channels, music selection, Wi-Fi internet access in room and safety box.

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Services:
 
  • Room service
  • Laundry
 
Facilities:
 
  • Air conditioning
  • Cable, satellite
  • Internet, wifi
  • TV room
 
Languages:
 
  • English
  • French
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in U Sapa hotel. Please fill in your details below and we will contact you by phone or email within 24 hours.
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