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Pandanus Resort

Pandanus Resort

Quarter 5, Mui Ne, Phan Thiet City, Vietnam
Hotel rooms: 134 rooms| Review Score: 0.0 of 12 reviews - Excellent
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Opened in May 2004, the Pandanus resort offers 134 rooms & bungalows with nice garden views. It is the only resort in Mui Ne that offers a complete all inclusive – program and provides all guests an introductory walking tour of the Mui Ne town The buildings and landscape are designed to complement, not compete with the natural surroundings. Adjacent to the beach is a huge free-form pool surrounding an island covered with palm trees. Throughout the gardens are small streams, lakes with lotus blossoms, dozens of colorful tropical plants and flowers, and displays of Cham cultural icons. In the very center are three descending water lily ponds. The public areas have been constructed in the Cham architectural style, with stately high wooden ceilings, while the bungalows and guest buildings match the colors of the orange sand dunes above the resort. If you are on honeymoon, you will get a fruit basket and flowers in room upon check in. This offer is valid for whole year 2014/2015.
Room Size: 25 m2
Bed Size: King or twin

16 rooms with the area of 29 m2/each. Each room has garden view, King size bed or twins beds, mini bar, air conditioning remote, telephone, television, safe box, chairs, working desk, standing shower, and other rooms’ facilities. They have the same facilities like superior rooms but not private balcony.

Room Size: 29 m2
Bed Size: King or twin

72 rooms with the area of 29m2/each. Each room has a private balcony with garden view, King-size bed or twin beds, mini bar, air conditioning remote, telephone, television, safe box, chairs, working desk, standing shower, and other rooms’facilities.

Junior Suite
Junior Suite
Room Size: 41 m2
Bed Size: King

6 rooms with the area of 41 m2/each. Each room has a large balcony with garden view, King-size bed, separate shower and bath, television, air conditioning remote, IDD telephone, mini bar, and other rooms’facilities.

Room Size: 64 m2
Bed Size: King

24 rooms with the area of 64 m2/each. All rooms have garden view/pool view, and are fully equipped with spacious bed room, entrance yard, front terrace, private standing shower, private balcony, tea and coffee making facilities, mini bar, color satellite TV, hair drier and IDD telephone in bathroom.

Family Suite
Family Suite
Room Size: 73 m2
Bed Size: King

12 rooms with the area of 73 m2/each. All suites are fully equipped with 01 King size bed, 01 Twin bed with private standing shower, 01 living room, private balcony, tea and coffee making facilities, mini bar, color satellite TV, hair dryer and IDD telephone in bathroom. All rooms have garden view.

Executive Apartment
Executive Apartment
Room Size: 80 m2
Bed Size: King

04 rooms with an area of 80 m2/each. All apartments are fully equipped with two bedrooms, two bathrooms and a living room, private balcony, tea and coffee making facilities, mini bar, color satellite TV, Hair dryer and IDD telephone in bathroom. All rooms are non-smoking rooms with garden view.

  • Concierge service
  • 24/7 nursing & medical services
  • Airport transfer
  • Laundry
  • Currency exchange
  • Business center
  • Outdoor swimming pool
  • Family rooms
  • Fitness center
  • Air conditioning
  • Meeting room
  • Internet, wifi
  • Gift shop
  • Cable, satellite
  • Cooking lesson
  • Tai chi, yoga
  • German
  • English
Check-in/out Policy :
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
Late check-out policy :
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
Early arrivals and late departures:
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
Guarantee Policy :
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
Children Policy :
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
Complaints or Comments:
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
General information:
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
Thank you for your interest in Pandanus Resort. Please fill in your details below and we will contact you by phone or email within 24 hours.
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