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Mekong Riverside Resort & Spa

Mekong Riverside Resort & Spa

Hoa qui Ward, Hoa khánh subdistrict, Cai be district, Tien Giang province
Hotel rooms: 50 rooms| Review Score: 0.0 of 12 reviews - Excellent
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EARLY BIRD DISCOUNT 2016 »
Located in the famous “floating market” town of Cai Be Vietnam, two hours south of Ho Chi Minh City. Positioned directly on the Mekong River, guests are able to view and experience the local life of the Mekong Delta while enjoying all the unique amenities the resort has to offer.
Garden View room
Garden View room
Room Size: 30 m2
Bed Size:

Covering an area of 30 sqm, All Garden View rooms feature a balcony, air conditioning, phone, satellite TV, safety box, mini bar, coffee/tea making facilities, standing shower, bathrobe, slipper, hair dryer, wifi, complimentary 01 bottle of water, daily fruits in room and daily free garden tour in the morning.

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Lake View Room
Lake View Room
Room Size: 30 m2
Bed Size:

Each room features balcony with lake view, television, mini bar, safe box, internet access, hair dryer, 02 complimentary bottles of water, tea and coffee bags, bathroom with standing shower, bathrobe, slipper, daily friots in room and daily free garden tour in the morning.

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River View Room
River View Room
Room Size: 30 m2
Bed Size:

Each room features balcony with river view, television, mini bar, safe box, internet access, hair dryer, 02 complimentary bottles of water, daily fruit in room tea and coffee bags, bathroom with  standing shower and daily free garden tour in the morning.

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Deluxe Riverview room
Deluxe Riverview room
Room Size: 30 m2
Bed Size:

Deluxe Riverview rooms cover an area of 30 sqm/each which offers a beautiful view of the river. Each room is appointed with a balcony, air conditioning, phone, statellite TV, safety box, mini bar, coffee/tea making facilities, standing shower, bathtub, bathrobe, slipper, hair dryer, wifi, complementary bottle of water, daily fruits in room and daily free garden tour in the morning

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Services:
 
  • 24/7 nursing & medical services
  • Spa
  • Room service
  • Buffet breakfast
  • Laundry
 
Facilities:
 
  • Internet, wifi
  • Outdoor swimming pool
  • Air conditioning
  • Cable, satellite
  • Gift shop
 
Languages:
 
  • English
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in Mekong Riverside Resort & Spa. Please fill in your details below and we will contact you by phone or email within 24 hours.
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STEP 1: Choose a hotel you prefer and complete the BOOK HOTEL form OR send an email to info@hellovietnamtravel.com.
 
STEP 2: REPLY from Hello Vietnam Travel with service confirmation or other alternative options if your chosen hotel is fully booked. Several email exchanges to finalize your proposal.
 
STEP 3: Secure PAYMENT or deposit via our secured online payment SSL (OnePAY) OR via your bank transfer.
 
STEP 4: Get your Visa On Arrival. Book your international flights. Pack your suitcase and be ready for an exciting holiday with us.