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Melia hotel

Melia hotel

44B Ly Thuong Kiet Street, Hanoi, Vietnam
Hotel rooms: 306 rooms| Review Score: 0.0 of 12 reviews - Excellent
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EARLY BIRD DISCOUNT 2016 »
Hanoi Melia Hotel is located right in the centre of Hanoi is business, government and diplomatic, cultural and tourist attractions, entertainment and shopping district. Hanoi Melia Hotel has the largest ballroom in Hanoi and also in Vietnam that can accommodate up to 1200 persons and its own in-house parking garage. All rooms and suites feature amenities which are very important for business travellers such as, large writing desk with executive chair, IDD phone, spare telephone connection line and power point for computers.
Deluxe
Deluxe
Room Size: 32 m2
Bed Size: Breites Doppelbett

There are 238 Deluxe rooms with an area of 32m2. Located from the 5th floor up, each room is equipped with full-length windows, King-size bed, large working desk with executive chair, mini bar/ refrigerator and other room's facilities.

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Executive Suite
Executive Suite
Room Size: 68 m2
Bed Size:

There are 66 Executive Suite with an area of 68 m2/each. Each room includes a bedroom and a living room with sofas, make-up mirror and weight scale, full-length windows, daily English newspaper and also other room's facilities.

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Grand Suite
Grand Suite
Room Size: 135 m2
Bed Size:

Located on 21st floor, the spacious Grand Suite features a wide panoramic view of the city and fully furnished with all conveniences. A vast living room and entertainment area integrates bar, dining table and relaxing sofa, hifi entertainment surround-sound system with one of two satellite-channel LCD 43" inch TVs and other room's facilities.

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Presidential Suite
Presidential Suite
Room Size: 165 m2
Bed Size:
Occupying nearly a half of the 22nd floor, the Presidential Suite is the most luxurious suite, carefully personalized furbished and decorated, providing views of the charming Hoan Kiem lake, the heart of Hanoi, West lake, the lung of the city, and the recently excavated Citadel of Vietnam.
The suite is decorated with top luxury furniture, living room with hifi surround sound system, relaxing sofas, luxury bar and dining table. The bedroom is marvelous for its spaciousness, view and decor. The Presidential Suite is highly secured with emergency exits and is nearest to the rooftop heliport. Total area of the suite is 165 m2.
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Services:
 
  • Room service
  • Spa
  • Concierge service
  • Inroom meals
  • Currency exchange
  • Picnic boxes
  • Laundry
 
Facilities:
 
  • Outdoor swimming pool
  • Terrace
  • Internet, wifi
  • Fitness center
  • Air conditioning
  • Business center
 
Languages:
 
  • English
  • French
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in Melia hotel. Please fill in your details below and we will contact you by phone or email within 24 hours.
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