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Gondola hotel

Gondola hotel

31 Hang Hanh Str., Hoan Kiem Dist., Hanoi, Vietnam
Hotel rooms: 40 rooms| Review Score: 0.0 of 12 reviews - Excellent
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Having been in operation since December 2011, Gondola is a boutique hotel which is located just in the heart of the City center only a few minutes walk to Hoan Kiem Lake. The hotel has in total 40 rooms with new and comfortable facilities.
Superior
Superior
Room Size: 22 m2
Bed Size: Doppelbett oder Einzelbetten

There are 14 Superior rooms ( 10 Double, 4 Twin) with a total size of 22 sqm/each. Each room features double bed or twin beds with soft and silky linen, bathroom with standing shower, stall iron/ironing-board upon request, IDD phone, wardrobe, satellite channels or cable channels with flat screen TV (32 inches), electronic safety box, hair-dryer, bath amenities, complimentary tea and coffee, mini-bar air conditioning, and working desk.

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Deluxe
Deluxe
Room Size: 28 m2
Bed Size: Doppelbett oder Einzelbetten

There are 14 Deluxe rooms (9 Double, 5 Twin) with a total size of 28 sqm/each. Each room features large window with light, double bed or twin beds with soft and silky linen, bathroom with standing shower, stall iron/ironing-board upon request, IDD phone, wardrobe, satellite channels or cable channels with flat screen TV (32 inches), electronic safety box, hair-dryer, bath amenities, complimentary tea and coffee, mini-bar air conditioning, and working desk.

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Executive
Executive
Room Size: 30 m2
Bed Size: Doppelbett oder Einzelbetten

There are 7 Executive rooms (5 Double, 2 Twin) with a total size of 30 sqm/each. Each room features large window with rearside view, double bed or twin beds with soft and silky linen, bathroom with standing shower, stall iron/ironing-board upon request, IDD phone, wardrobe, satellite channels or cable channels with flat screen TV (32 inches), electronic safety box, hair-dryer, bath amenities, complimentary tea and coffee, mini-bar air conditioning, and working desk.

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Suite
Suite
Room Size: 34 m2
Bed Size: Doppelbett oder Einzelbetten

There are 5 Suites (2 Double, 3 Twin) with a total size of 34 sqm/each. Each room features large window with street view, double bed or twin beds with soft and silky linen, bathroom with standing shower and bath tub, stall iron/ironing-board upon request, IDD phone, wardrobe, satellite channels or cable channels with flat screen TV (32 inches), electronic safety box, hair-dryer, bath amenities, complimentary tea and coffee, mini-bar air conditioning, and working desk.

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Services:
 
  • Buffet breakfast
  • Room service
  • 24/7 nursing & medical services
 
Facilities:
 
  • Internet, wifi
  • Air conditioning
  • Business center
  • Cable, satellite
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in Gondola hotel. Please fill in your details below and we will contact you by phone or email within 24 hours.
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