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Chalcedony hotel

Chalcedony hotel

04 Nguyen Truong To Street, Ba Dinh District, Hanoi, Vietnam
Hotel rooms: 71 rooms| Review Score: 0.0 of 12 reviews - Excellent
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Chalcedony Hotel is located in center of the Hanoi close to Quan Thanh temple, looking down to West Lake, the Old Long Bien bridge and Red River as well. Moreover, with lesser than 15 minutes walk to Hoan Kiem Lake and 5 minutes to Dong Xuan central market, guests can have easy access to restaurants, shopping areas and historical sites.
Superior
Superior
Room Size: 25 m2
Bed Size:

All Superior rooms feature windows and each features flat screen TV of more than 47 satellite channels, telephone with IDD access, central air – conditioning with individual temperature control, sprinkler system, working desk with executive chair, broadband Internet & Wifi access, well-stocked mini-bar, coffee/tea making facilities, in-room safe deposit box, bathroom with shower, wall-hanging hair dryer.

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Deluxe
Deluxe
Room Size: 30 m2
Bed Size:

All Deluxe rooms are spacious and feature windows with view to the Red River and Old Quarter. Each features flat screen TV of more than 47 satellite channels, telephone with IDD access, central air – conditioning with individual temperature control, sprinkler system, working desk with executive chair, broadband Internet & Wifi access, well-stocked mini-bar, coffee/tea making facilities, in-room safe deposit box, bathroom with shower, wall-hanging hair dryer.

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Family Suite
Family Suite
Room Size: 45 m2
Bed Size:

All Suite rooms are spacious with great view to the surrounding areas and other complimentary services. Each features flat screen TV of more than 47 satellite channels, telephone with IDD access, central air – conditioning with individual temperature control, sprinkler system, working desk with executive chair, broadband Internet & Wifi access, well-stocked mini-bar, coffee/tea making facilities, in-room safe deposit box, bathroom with shower, wall-hanging hair dryer.

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Chalcedony Suite
Chalcedony Suite
Room Size: 50 m2
Bed Size:

Situated in prime locations throughout the hotel, all Suite rooms are spacious with great views to the surrounding areas and other complimentary services. Each features flat screen TV of more than 47 satellite channels, telephone with IDD access, central air – conditioning with individual temperature control, sprinkler system, working desk with executive chair, broadband Internet & Wifi access, well-stocked mini-bar, coffee/tea making facilities, in-room safe deposit box, bathroom with shower, wall-hanging hair dryer

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Services: 
 
  • 24/7 nursing & medical services
  • Credit card payment
  • Room service
  • Buffet breakfast 
 
Facilities: 
 
  • Cable, satellite
  • Meeting room
  • Fitness center
  • Family rooms
  • Internet, wifi
  • Air conditioning
  • Business center 
 
Languages: 
 
  • English 
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in Chalcedony hotel. Please fill in your details below and we will contact you by phone or email within 24 hours.
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