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Ngoc Lan hotel

Ngoc Lan hotel

42 Nguyen Chi Thanh str., Da Lat, Viet Nam.
Hotel rooms: 91 rooms| Review Score: 0.0 of 12 reviews - Excellent
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The Ngoc Lan is a nice hotel designed in a modern style with scenic views to the Xuan Huong lake. The hotel provides 91 rooms and suites fully equipped to offer guests a comfortable stay. It is a convenient place for both leisure and business travelers.
Superior City View
Superior City View
Room Size: 36 m2
Bed Size: Queen or Twin

There are 34 Superior City View rooms with an area of 36 - 38 m2 each. Overlooking the city, the room features a Queen size bed or twin beds, IDD telephone, cable/ satellite TV, wifi internet access, mini-bar, light control remote, in-room safe, hairdryer. Additionally, each room is especially furnished with modern fireplace.

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Superior Lake View
Superior Lake View
Room Size: 36 m2
Bed Size: Queen or twin

There are 34 Superior Lake View rooms with an area of 36 - 38 m2 each. All rooms offer a nice lake view and are furnished with a modern fireplace. Each room features a Queen size bed or twin beds, IDD telephone, cable/ satellite TV, wifi internet access, mini-bar, light control remote, in-room safe and hairdryer.

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Deluxe Premier
Deluxe Premier
Room Size: 52 m2
Bed Size:

There are 15 Deluxe Premier rooms with an area of 52m2 each. Each room has a wide balcony, cable/satellite TV, IDD telephone, wifi internet access, fireplace, mini-bar, light control remote, in-room safe, an en-suite bathroom with bathtub and modern standing shower, hairdryer and other rooms facilities.

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Junior Suite
Junior Suite
Room Size: 69 m2
Bed Size: King
There are 4 Junior Suite with an area of 69m2 each. All rooms offer a modern fireplace, private balcony and two king-size beds. Each suite features IDD telephone, cable/statellite TV with international channels, wifi internet access,  mini-bar, light remote control, in-room safe, an en-suite bathroom with bathtub and standing shower, hair dryer, bathrobes and other rooms facilities.
 
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Executive Suite
Executive Suite
Room Size: 75 m2
Bed Size: King
The 3 luxurious, spacious Executive Suite rooms are designed a European style and offer nice views to the Dalat city center and Xuan Huong lake. Each room features a king-size bed, IDD telephone, wifi internet access, fax machine, cable/satellite TV with international channels, mini-bar, light control remote, in-room safe, a modern bathroom, hairdryer. In addition, a large and independent living room is equipped with a desk, chair, fax machine and laptop outlet.
 
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Presidential Suite
Presidential Suite
Room Size: 110 m2
Bed Size: King

The most spacious Presidential Suite with an area of 110m2 offers two luxurious and sunny bedrooms in European style and spectacular views of Dalat city center, Xuan Huong lake, Con Ga church and Anh Sang park. The living room is wide with a separate kitchen and convenient facilities such as a fridge, microwave, and magnetic stove where guests can enjoy breakfast and lunch. The master bedroom features a king-size bed, LCD TV and sauna; the remaining bedroom includes double beds and a bathroom. The room is equipped with an IDD telephone, fax machine, cable/satellite TV with international channels, mini-bar / fridge wifi internet access, fireplace, light control remote, in-room safe, hairdryer and other facilities for a Suite.

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Services:
 
  • Room service
  • Laundry
  • Buffet breakfast
  • Airport transfer
  • Concierge service
  • Currency exchange
 
Facilities:
 
  • Steam / Sauna
  • Fitness center
  • Busess center
  • Cable, satellite
  • Internet, wifi
 
Activities:
 
  • Golf
 
Languages:
 
  • English
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in Ngoc Lan hotel. Please fill in your details below and we will contact you by phone or email within 24 hours.
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