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InterContinental Hanoi Westlake

InterContinental Hanoi Westlake

1A Nghi Tam, Tay Ho District, Hanoi, Vietnam
Hotel rooms: 293 rooms| Review Score: 0.0 of 12 reviews - Excellent
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The InterContinental Hanoi Westlake is situated on the serene waters of West Lake, the largest lake in the city and minutes from the Old Quarter. The entire room, restaurant and entertainment services are built on the water, a fine style of the European architecture, combined with the gracious, oily culture in Asia and managed by the Intercontinental hotel Corporation. The hotel building consists of a 5 storey and 3 separated villas (island) for a total of 293 rooms, are connected by the system of gracious leading bridges.It can be considered one of the most modern and luxurious hotel in Hanoi now.
Superior
Superior
Room Size: 43 m2
Bed Size:
There are 65 Superior rooms with an area of 43 m2/ each. Each room includes a generous private balcony and all rooms are equipped with LCD display, a bathroom with tub and separate shower as well as high speed internet access and other room's facilities.
Extra bed is available upon request
.
Overwater Pavilion
Overwater Pavilion
Room Size: 43 m2
Bed Size:
There are 73 Overwater Pavilion Rooms with an area of 43 m2/each. Each room includes a generous private balcony and all rooms are equipped with LCD display, a bathroom with tub and separate shower as well as high speed internet access and also other room's facilities.
Extra bed is available upon request
.
Panoramic View
Panoramic View
Room Size: 43 m2
Bed Size:
There are 23 Deluxe Panoramic View (located inside the building) and 55 Overwater Panoramic View (located on the island) with an area of 43-45 m2/each. Each room includes a generous private balcony, LCD display, a bathroom with tub and separate shower as well as high speed internet access and also other room's facilities.
Extra bed is available upon request
.
Club Room
Club Room
Room Size: 60 m2
Bed Size: Schmales Doppelbett
There are 43 Club rooms on the upper floor with an area of 40 m2/each. Each room is divided into living room and bed room and features a large window overlooking the street, Queen-size bed, and other rooms’ facilities.
Extra bed is available upon request
.
Lotus Suite
Lotus Suite
Room Size: 70 m2
Bed Size:
There are 18 Lotus rooms with an area of 70m2/each. This room type offers a spacious private balcony, a corner of comfortable lounge, free high speed internet access, an LCD display and also an entertainment system from Bose as well as other room's facilities.
Extra bed is available upon request
.
Westlake Suite
Westlake Suite
Room Size: 80 m2
Bed Size:
There are 15 Westlake Suite rooms with a surface area between 67m2 and 95m2 with 2 private balconies. They feature a seperate living room and dining room as well as the same facilities as the other rooms. They also include free entry to Club Intercontinental.
Extra bed is available upon request
.
Presidential Suite
Presidential Suite
Room Size: 305 m2
Bed Size:
The Presidential Suite is the largest room with an area of 305 m2. This Suite features luxurious living and entertaining spaces, 06 private balconies, large formal living room and separate dining room, 02 bedrooms, including a vast master suite and butler's pantry with private service entrance. 
Extra bed is available upon request
.
Services:
 
  • Room service
  • Inroom meals
  • Picnic boxes
  • Concierge service
  • Laundry
  • Spa
  • Currency exchange
 
Facilities:
 
  • Terrace
  • Outdoor swimming pool
  • Air conditioning
  • Business center
  • Fitness center
 
Languages:
 
  • French
  • English
  • Japanese
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in InterContinental Hanoi Westlake. Please fill in your details below and we will contact you by phone or email within 24 hours.
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