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Hoi An Trails Resort

Hoi An Trails Resort

276 Cua Dai street, Hoi An town, Vietnam
Hotel rooms: 100 rooms| Review Score: 0.0 of 12 reviews - Excellent
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EARLY BIRD DISCOUNT 2016 »
Lying beside the Thu Bon River, Hoi An Trails Resort offers guests a nice river view, cool temperatures and refreshing atmosphere. From the hotel, it takes only few minutes by car to the many tourist sites and entertainment venues.
Superior
Superior
Room Size: 36 m2
Bed Size: Queen or Twin

With an area of 36 m2, the 26 Superior rooms are located in the Oleander & Coconut Villa. Overlooking our beautiful tropical garden, swimming pool and floating café. The Superior rooms offer Queen or twin size beds, with a private balcony and windows. Each room features a living area and bedroom separated by shelf, air conditioner, IDD telephone, television, mini bar, safety box, ,working desk, ADSL internet, shower, bath tub and hair dryer.

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Deluxe
Deluxe
Room Size: 48 m2
Bed Size:

With an area of 48 m2, the 43 Deluxe rooms are located in the Bamboo Villa, Tamarind Villa (Vietnamese style) and Sake Villa (Japanese style). All rooms are housed within 2- and 3- storey villas with traditional Vietnamese or Japanese style. The villas are designed to maximize views of the coconut grove, swimming pool, rice field, and the green gardens which surround the hotel. Each room features air conditioner, IDD telephone, LCD television, mini bar, safety box, working desk, ADSL internet, hair dryer, shower and bath tub.

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Junior Suite
Junior Suite
Room Size: 52 m2
Bed Size:

With an area of 52 m2, the 8 Junior Suite rooms are located in the Palm villa, overlooking the romantic Thu Bon River and beautiful tropical garden. The large balcony is well suited to a candlelit dinner or relaxing on the sundeck. The rooms are furnished with outside seating and a living area in an open architectural style. Each room features air conditioner, IDD telephone, television, mini bar, safety box, hair dryer, working desk, ADSL internet, shower and bath tub.

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Suite
Suite
Room Size: 62 m2
Bed Size:

With an area of 62 m2, the 21 Suites are located in the Orchid Villa, overlooking the beautiful orchid garden. All rooms are soundproofed, featuring an indoor area and outdoor balcony.

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Family Suite
Family Suite
Room Size: 76 m2
Bed Size: Queen or twin

With an area of 76 m2, the 2 Familly Suites are located at the upper level and corners of the building close to the swimming pool. The rooms offer a lot of places to escape and relax: the outside seating area, living area, two bedrooms with one Queen size bed and twin beds, two bathrooms with bathtub, separate shower and dressing room. There is a bar with a colorful design in the room.

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Services:
 
  • Spa
  • Concierge service
  • Baby sitting, kindergarten
  • Laundry
  • Picnic boxes
  • Currency exchange
  • Room service
 
Facilities:
 
  • Internet, wifi
  • Air conditioning
  • Fitness center
  • Meeting room
  • Terrace
  • Outdoor swimming pool
  • Gift shop
  • Cable, satellite
 
Languages:
 
  • French
  • English
Check-in/out Policy :
 
  • Check in: from 14:00
  • Check out: no later than 12:00
  • Early check-in: subject to room availability
 
Late check-out policy :
 
  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge
 
Early arrivals and late departures:
 
  • If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel
 
Guarantee Policy :
 
  • A valid credit card will be required upon booking
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received
 
Children Policy :
 
  • Child under 5-year old: free of charge
  • Child from 5-year old to under 12-year old: surcharge – please contact us for more details
  • Child from 12-year old or extra Adult: surcharge – please contact us for more details
 
Cancellation/Amendment Policy : This policy defines how to handle cancellations:
 
  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged
  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged
  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@hellovietnamtravel.com  when you receive the refunded amount
 
Complaints or Comments:
 
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately
Problems which cannot be resolved there and then should be notified in writing to our email at info@hellovietnamtravel.com
 
General information:
 
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time
 
Subject to the paragraph immediately below, we shall not be liable to you for any loss or damage in circumstances where:
 
1. There is no breach of a legal duty owed to you by us or by our employees or agents
2. Such loss or damage is not a reasonably foreseeable result of any such breach
3. Any increase in loss or damage resulting from breach by you of any term of our contract
4. Any loss is in excess of three times the fee payable in respect of your stay
 
Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation
 
These terms and conditions shall be governed by Vietnam law and the Vietnam courts shall have jurisdiction over any matter arising out of or in connection with them
 
Thank you for your interest in Hoi An Trails Resort. Please fill in your details below and we will contact you by phone or email within 24 hours.
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STEP 2: REPLY from Hello Vietnam Travel with service confirmation or other alternative options if your chosen hotel is fully booked. Several email exchanges to finalize your proposal.
 
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STEP 4: Get your Visa On Arrival. Book your international flights. Pack your suitcase and be ready for an exciting holiday with us.